Custom Communications Answering Services

Custom Communications – Telephone Answering Service & Virtual Receptionist California

We are your company’s personal Business Support Service. We are always there to answer phones and meet your customer’s needs. From small offices to large Corporate firms; from medical and dental practices to home-based businesses, Custom Communications gives your business the advantage it needs in a highly competitive world.

Our trained professionals handle vital phone communications courteously, efficiently and economically 24 hours a day, every day of the year. We are an extension of your personal staff acting in your stead when your responsibilities demand your personal attention elsewhere.

Custom Answering

Most answering services provide you basic service built around their capabilities. Custom Communications offers you the best technology available allowing us to completely customize our services to the needs of every individual client. Custom Answering Service provides you with exceptional quality Answering Service catered to your needs because we can.

We provide you with a personal Account Manager that details your needs so that our agents are able to be an extension of your office offering seamless transitions between you and your clients.

Personal & Professional Call Answering

Our first interest is designing a package of personal assistance, technology and finances that best meet your needs. We customize our services to help your business grow. Our management staff welcomes the opportunity to discuss your individual business requirements.

Based on the services you select, our staff goes to work for you. When our professional staff answers the phone line, all of your pertinent data appears on our screen, along with your personalized greeting. This enables us to handle your calls in the appropriate manner.

24/7 Customized Call Answering Services

Messages for your business can be received via live operators, fax machine, voice mail, email, or text anytime. You may select a voice mail package that screens calls to ensure customers receive your business information and you receive only those calls that are necessary. Or if you like our operators can answer your phones just as if they are in the office with you.

Custom Communications strives for professionalism and continued improvement. Our administrative staff includes a full-time manager, two assistant managers and a full time computer engineer.

Unlimited Northern California Service Area

Custom Communications provides live operators, voicemail, answering service, dispatching and monitoring services to the greater Northern California area, including the San Francisco Bay Area, the Tri-valley, Silicon Valley, Central Valley, San Joaquin County, the Sacramento Metro region and the Redwood Region. From the Oregon border to Bakersfield, the Pacific Ocean to the Nevada border, we’ve got you covered.

For over 32 years we have been providing professional and high-quality service and customer care for our clients.

Call today (925) 449-6262 (or toll-free at (800) 561-8190) to discuss your needs and let us design a service package tailored to fit you.

Online Payments

Existing Clients are welcome to pay invoices securely using the link to the right. Please enter your payment amount prior to proceeding to the payment page!

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