Services

Custom Communications can design a service package that best meets your personal assistance needs as well as your technological and financial ones. We can give your business the advantage it needs in our highly competitive world, whether you are a small home based business, a large corporate firm, or a medical / dental practice.

24/7 Live Answering

    Traditional messaging and dispatch services have been the backbone of Custom Communications for over 30 years. Whether Custom is answering your telephones 24 hours a day or just after hours, you will receive the same prompt, polite and professional service our clients deserve and appreciate.

Voice Mail Service

    Excel’s comprehensive voice mail system allows callers and subscribers to perform tasks by responding to easy-to-follow voice prompts. With such a huge range of capabilities and such a wide array of different mailbox configurations, Excel can provide virtually any type of service you require.

Dispatch Service

    Reduce after hours head count and let us dispatch for you. With today’s technology we can dispatch service calls from your web-based software. Our software provides the agents with the correct on call technician to dispatch to service site, use our dispatching and reduce your operating expenses and increase your profit margin

Virtual Receptionist

    Custom will act as your personal receptionist and direct calls to you and your staff. We will take messages if you are unavailable or re-route your calls to a secondary contact per your instructions. We take care of all your receptionist duties so you don’t ever have to worry about them.

Other Services

We also provide: Appointment Scheduling, Elevator Monitoring, Paging Service, Wake Up Service, and more!